Aero Community Healthcare (ACH)

Last Updated: November 2025

I. WHAT IS PERSONAL INFORMATION?

Personal information means any data that identifies, relates to, or can be linked to an individual or household.

When personal information is used in connection with counseling services, it may become Protected Health

Information (PHI) and is subject to HIPAA.

II. INFORMATION WE COLLECT AND HOW WE USE IT

ACH collects personal information to provide counseling services, schedule appointments, verify insurance, maintain security, and improve our services. This includes intake information, communications, login details, surveys, analytics data, and insurance-related information.

III. USE OF COOKIES & TRACKING TECHNOLOGIES

ACH uses basic cookies for site functionality, analytics, and security. We do not use cookies for targeted advertising involving health information. You may disable cookies in your browser settings, but some features may not function properly.

IV. SHARING OF PERSONAL INFORMATION

ACH does not sell personal information. We share information only with service providers, legal authorities when necessary, and with your written authorization for coordinated care.

V. YOUR PRIVACY RIGHTS

You may request access, correction, or deletion of your personal information; restrict certain uses; or opt out of marketing communications. HIPAA governs rights related to clinical records.

VI. DATA RETENTION

Clinical records are kept according to Mississippi law (typically 7 years). Billing and legal records are retained as required. Information is securely deleted when no longer needed.

VII. CHILDREN’S PRIVACY

Clients under 18 require parental or guardian consent to receive services. ACH collects only necessary information to deliver care and verify consent.

VIII. THIRD-PARTY LINKS

Our website may link to external sites. ACH is not responsible for their privacy practices. Please review their privacy policies.

IX. CHANGES TO THIS NOTICE

We may update this Privacy Notice periodically. Updates will be posted with a revised effective date.